Membership Program Guidelines

Membership Enrollment Criteria

  • Free Membership: Silver (Basic) Membership → Basic benefits provided upon registration.

  • Paid Membership or Minimum Spending Requirement: Gold (VIP) & Diamond (VVIP) Memberships → Automatic upgrade upon paying the membership fee or meeting a minimum medical tourism spending threshold.

  • Cumulative Spending Criteria: Membership status is maintained or upgraded based on total spending on medical services within a specified period.threshold.

Membership Tiers & Benefits

Silver (Basic)
Gold (VIP)
Diamond (VVIP)
Enrollment Criteria
Free Enrollment
Minimum spending required (TBD)
Minimum spending required or invitation (TBD)
Hospital Benefits
-
Exclusive medical service benefits
Dedicated medical coordinator, premium medical services
Transportation & Accommodation
Discounted airport-hospital pickup
Free airport-hospital pickup, partnered hotel discounts
Access to VIP airport lounge, free accommodation at partner hotels
Health Management
Free access to health monitoring app
Personalized health consultation
Customized health management plan, premium healthcare package
Additional Services
Standard welcome gift
VIP-exclusive welcome gift
VIP concierge service, exclusive K-culture VIP tour
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Membership Management & Operations

Integrated Points System

  • Earn points for hospital bookings, medical check-ups, and treatments.

  • Redeem points for accommodation, transportation, or additional services.

Membership Maintenance & Upgrades

  • Annual Renewal: Membership is automatically renewed if the spending threshold is met within a year.

  • Exclusive VIP & VVIP Invitation Program: Outstanding customers receive invitation-based membership upgrades.

Dedicated Membership Channels

  • 1:1 concierge service for VIP members and above.

  • Personalized consultation support for hospital reservations and schedule management.

Membership Marketing Strategy

  • SNS & Community Engagement: Promote exclusive membership benefits through social media and community platforms.

  • Referral Program: Offer additional benefits when existing VIP members refer new customers.

  • Events & Promotions: Organize seasonal free health check-up events for members.

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